Shipping Policy
We are dedicated to providing you with the best shopping experience and ensuring a smooth and reliable shipping process. Please review our Shipping Policy below for important information regarding our standard shipping method, rates, delivery times, and more.
Standard Shipping:
Shipping Method and Rates: We exclusively offer Standard Shipping for all orders placed on MAGIC REVERSIBLE UMBRELLA. This shipping method provides a balance between cost-effectiveness and reasonable delivery times. We charge a flat-rate shipping fee of $8.95 per order for USA and Worldwide.
Order Processing: Orders are generally processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times might experience slight extensions. An email confirmation with tracking information will be sent once your order has been shipped.
Tracking Information: A tracking number will be provided via email upon shipment of your order. You can use this tracking number to monitor the status and estimated delivery date of your package.
Delivery Time: The estimated delivery time for Standard Shipping is within 5-10 business days from the date of order processing. While we endeavor to meet the estimated delivery times, unforeseen circumstances such as weather conditions or logistical challenges might result in minor delays.
Address Accuracy: Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during transit, please contact our customer support within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
Return and Refund: For information about return and refund, please refer to our Return and Refund Policy.
Contact Us: Should you have any inquiries or concerns regarding our Shipping Policy, please do not hesitate to contact our customer support team at info@umbrellareverse.com.
We'll respond to your email within 24 hours of receiving it, Monday to Friday.